Refund policy

Return, Exchange & Refund Policy

At Mitch India, we strive to ensure that every order meets our quality standards. Please read our policy carefully before making a purchase.

7-Day Exchange Policy

We offer a 7-day exchange window only in the event that:

You receive a defective or damaged product.
You receive an incorrect item.

To request an exchange, you must contact us within 7 days of receiving your order by emailing us at stateofmitch@gmail.com. Please include your order number, a description of the issue, and clear photos or videos showing the defect or incorrect item.

Our team will review your request and, if approved, will provide you with the return shipping address and further instructions.

Please note:

The cost of shipping the item back to us for exchange will be borne by the customer.
Products sent back without prior approval or without contacting us first will not be accepted.
The item must be unused, unworn, in its original packaging, with all tags attached, and accompanied by proof of purchase.

No Return & No Refund Policy

All purchases made through our store are final. We maintain a strict no return and no refund policy. Once an order has been delivered, it cannot be returned for a refund or store credit.

We do not offer refunds for:

Change of mind.
Incorrect size or color selection by the customer.
Sale or discounted items.
Gift cards.

Damaged or Incorrect Items

Please inspect your order immediately upon delivery. If you believe your item is defective, damaged, or incorrect, contact us at stateofmitch@gmail.com within 7 days so we can evaluate the issue and assist you with an eligible exchange.

Non-Exchangeable Items

The following items are not eligible for exchange:

Sale or discounted products.
Gift cards.
Personalized or custom-made products.
Items that have been used, washed, altered, or are not in their original condition.
Products returned without prior approval from our support team.